%TABLE2EXCEL{ map="Sandbox.IssueExcelExportImport" file="ExcelImportExport" topic="ExcelExport1" }%

TopicClassification

STATUS

NUM

DATE_LOGGED

LOGGED_BY

REGION

REGION_AFFECTED

SERVICE

USERS_AFFECTED

SHORT_DESCRIPTION

SECONDLINE

PROBLEM_DETAILS

ACTION_OWNER

NEXT_STEPS

START

DURATION

SEVERITY

REOC

FIX_PRIORITY

NEXT_UPDATE

LOGS

RELEASE_RELATED

New

5

20060813

SupportPerson

NYK

NYK

Desktop

Dr. Brain

Blue screen of death during system startup

Memory faulty

Replace mem

3

M

20060813

Closed

3

20060731

SupportPerson

NYK

NYK

Desktop

Mrs. Key

Keyboard-chair error

The error is between the keyboard and the chair.

Obvious

12:00

30min

5

10

TBD

20060731

New

1

20060731

SupportPerson

NYK

LDN

Desktop

Mr Foo

Bar problem

Mr. Foo has the bar problem

Fix the bar problem once and forever

11:00

2h

5

10

TBD

20060731

New

4

20060801

SupportPerson

LDN

LDN

OS

Mrs. Push

User can not find the on button

It was stolen

5

L

20060801

Closed

2

20060731

SupportPerson

NYK

NYK

Desktop

Mr Clueno

User has no clue how to use the system

User xyz called. He needs assistance

1) Educate the user on how to use function. 2) Update help text

9:00

1h

5

10

TBD

20060731